Terms of Service
Welcome to [Velmira]. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our website.
1. Account Terms
To access certain features of our website, you may be required to create an account.
By creating an account, you agree that:
The information you provide is accurate and complete.
You are at least 18 years of age.
You are responsible for maintaining the confidentiality of your login credentials.
You accept responsibility for all activities under your account.
We reserve the right to suspend or terminate accounts that violate these Terms.
2. Pricing and Payment
All prices listed on our website are in Indian Rupees (INR) unless otherwise stated.
Prices are subject to change without prior notice.
We reserve the right to correct pricing errors at any time.
Payment must be made in full at the time of purchase.
We accept payments through secure third-party payment gateways.
In the event of a pricing or technical error, we reserve the right to cancel affected orders and issue a refund.
3. Product Descriptions
We strive to ensure that product descriptions, images, and pricing are accurate. However:
Colors may vary slightly due to screen settings.
Product measurements may have minor variations.
Availability is subject to change without notice.
We do not guarantee that product descriptions or other content on the website are completely error-free.
4. Order Acceptance
All orders placed through our website are subject to acceptance and availability.
We reserve the right to:
Refuse or cancel any order at our discretion
Limit quantities purchased per person or per order
Cancel orders suspected of fraud or unauthorized activity
If your order is canceled after payment, a refund will be processed to your original payment method.
5. Shipping and Delivery
We aim to process and dispatch orders within [BUSINESS DAYS].
Delivery timelines may vary depending on:
Your location
Courier partner availability
Public holidays
Unforeseen circumstances
While we strive to ensure timely delivery, we are not liable for delays caused by third-party logistics providers or events beyond our control.
Risk of loss and title for products pass to you upon delivery.
6. Returns and Refunds
Returns and refunds are subject to our separate Return & Refund Policy.
In general:
Products must be returned in unused, original condition.
Refund timelines may vary depending on payment method.
Certain items may not be eligible for return (e.g., final sale items).
Please contact us at [EMAIL ADDRESS] for return-related inquiries.
7. Prohibited Uses
You agree not to use the website:
For any unlawful purpose
To violate any applicable laws or regulations
To transmit viruses or malicious code
To infringe upon intellectual property rights
To engage in fraudulent or misleading activities
To attempt unauthorized access to our systems
We reserve the right to terminate your access if you violate these provisions.
8. Intellectual Property
All content on this website, including but not limited to:
Logos
Images
Text
Graphics
Website design
is the property of [STORE NAME] and protected under applicable intellectual property laws.
Unauthorized use or reproduction is strictly prohibited.
9. Limitation of Liability
To the fullest extent permitted by law, [STORE NAME] shall not be liable for:
Indirect, incidental, or consequential damages
Loss of profits or revenue
Delays or interruptions in service
Technical errors beyond our reasonable control
Our total liability, if any, shall not exceed the amount paid by you for the product in question.
10. Indemnification
You agree to indemnify and hold harmless [STORE NAME], its owners, employees, and affiliates from any claims, damages, liabilities, or expenses arising from:
Your use of the website
Your violation of these Terms
Your infringement of third-party rights
11. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in [CITY, STATE], India.
12. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website.
Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.
13. Contact Information
For questions regarding these Terms, please contact: