Privacy Policy
Effective Date: [Insert Date]
At Velmira we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
When you make a purchase or attempt to make a purchase, we may collect:
Full name
Billing and shipping address
Email address
Phone number
Payment details (processed securely via third-party payment providers)
Order history
B. Account Information
If you create an account:
Username
Password
Saved addresses
Wishlist items
C. Automatically Collected Information
When you browse our website, we may automatically collect:
IP address
Device type
Browser type
Pages visited
Time spent on pages
Referring website
D. Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience (see Cookies section below).
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate order updates and confirmations
Provide customer support
Improve our website and services
Send promotional emails (only if you opt in)
Prevent fraud and ensure platform security
Comply with legal obligations
We do not sell your personal data to third parties.
3. Cookies
Cookies are small data files stored on your device.
We use cookies to:
Enable website functionality
Remember your preferences
Analyze traffic and performance
Personalize your shopping experience
You can disable cookies in your browser settings. However, some parts of the website may not function properly if cookies are disabled.
4. Third-Party Services
We may share your information with trusted third parties, including:
Payment gateways
Shipping and logistics partners
Email marketing platforms
Analytics providers (such as website analytics tools)
Shopify (our e-commerce platform provider)
These third parties only receive the information necessary to perform their services and are obligated to protect your data.
We are not responsible for the privacy practices of third-party websites linked on our site.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from:
Unauthorized access
Alteration
Disclosure
Destruction
All payment transactions are encrypted and processed through secure payment gateways. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to:
Fulfill orders
Comply with legal and tax obligations
Resolve disputes
Enforce our agreements
You may request deletion of your account information, subject to applicable legal requirements.
7. Your Rights (Under Indian Law)
In accordance with applicable Indian laws, including the Information Technology Act, 2000 and relevant data protection rules, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Withdraw consent for marketing communications
Request deletion of your data (subject to legal requirements)
To exercise these rights, please contact us at the details provided below.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” Continued use of the website after updates constitutes acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us at:
[STORE NAME]
Email: [EMAIL ADDRESS]
Address: [BUSINESS ADDRESS]